The latest October 2020 Mobile Network Experience Report from Opensignal has once again named EE as the best overall UK mobile network operator for 3G and 4G (mobile broadband) performance. The operator was also the first to win the new Games Experience category, which looks at areas like latency, packet loss and jitter.
The new report used data gathered from a total of 376,499 devices and collected 3,095,512,380 measurements between 1st June and 29th August 2020. The results were then processed to reveal how EE, Three UK, O2 and Vodafone compared across the various categories.
Interestingly, Opensignal claims to have “used 5G measurements“, in addition to those from previous generations of mobile network technology, when determining the overall scores for each metric. But annoyingly they haven’t split the scores out to show how 5G performs, which they do offer for 3G and 4G networks.
Overall EE came top for video experience, games experience, download speed experience, upload speed check website experience, 4G availability and 4G coverage experience. The only category they lost was for voice app experience, which was won by arch rival Vodafone, although most operators were fairly close for voice apps (the lowest score was ‘75.9 out of 100’ on Three UK, while Vodafone got 78.2).
Meanwhile EE also became the first UK operator to win Opensignal’s new Games Experience award on a score of 72.3 out of 100. By comparison Vodafone was a close second on 71, which was followed by O2 on 67.6 and sadly Three UK was named the worst for mobile gaming on a score of 59.4. Otherwise the main mobile broadband speed (Mbps) and % availability results can be found below.
As usual there are caveats to this sort of data. For example, some operators have better 4G coverage, lots of spectrum bands and more advanced networks than others. Furthermore app-based crowd-sourced data could also be impacted by any limitations or locations of the devices being used, which at the same time removes the ability to adopt a common type of hardware and environment in order to form a solid baseline for testing.
Suffice to say that performance testing like this may not always tell the whole story, but Opensignal are one of the better organisations at analysing such data.
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